COVID-19 Notice

Strawn & Co. Optometry is temporarily closed in an effort to help protect our staff, families, patients and the community.

IF YOU HAVE AN OCULAR EMERGENCY please contact Dr. Strawn directly at 250-718-8457. Please do NOT go immediately to the emergency room.

We are proud to announce that we will reopen to the community on Tuesday May 19th.

To protect you, our team, and the community there are new requirements for clinic entry.

1. If you have been outside of Canada, in contact with a known COVID-19 case, are awaiting test results or have symptoms of fever, cough or difficulty breathing you will not be permitted to enter. If you do not pass these requirements and have an urgent concern, please contact our front desk by phone to arrange a telephone consultation with one of our doctors.

2. All individuals entering the practice must wear a mask. Cloth masks are permitted.

3. Please enter the clinic ALONE unless another person is necessary (parent of a child, mobility aide, translator). You may be asked to wait outside or in your vehicle if the clinic is at capacity.

Stay safe and we look forward to seeing you soon,

Dr. Stephanie Strawn
Optometrist & Owner


** NEW 2021 – ORDER ONLINE **

To reduce your community exposure, and increase convenience, we now offer online purchase of dry eye products with direct shipping to you. Click here for ThealozDuo eyedrops, Hyabak eyedrops, Blephaclean lid wipes, Blephagel lid cleanser and PRN omega 3 supplements. All products are the same price as in store. Your first order has free shipping and any subsequent order with three or more items also qualifies for free shipping.

Contact lenses are also able to be shipped directly to your home from most suppliers, many without any additional fees. Contact us by phone or email to order and we would be happy to facilitate that for you.

EXPERT EYE CARE

Welcome to Strawn & Co. Optometry, previously Stickle & Strawn Optometry, in West Kelowna.

We provide comprehensive eye  care  with professional and personable service. Strawn & Co. Optometry uses the latest diagnostic equipment and technology to detect and treat eye diseases, which aids us in the pursuit of optimal eye health and visual function. We also carry the largest selection of eyewear in West Kelowna, curating styles that will highlight your character – everything from budget friendly packages to  luxury brands.

Request an appointment for your next eye exam or come in at any time to browse our showroom.

★★★★★

“I have been wearing glasses for seventy years. Many people have cared for my eyes and eyesight over that time. Their offices and staff are mainly pleasant – after all, being unpleasant doesn’t keep customers coming back. But among the many there are a few who are exceptional. In my opinion Strawn and Co. are one of the exceptional ones. Dr. Stephanie and all her staff are pleasant, efficient, welcoming, knowledgeable… I could go on but you get the picture.
Thank you Strawn and Co, for all your caring.
And like Arnold says – “I’ll be back.””

Mel Kazinoff, Received via email

What Makes Us Different?

We offer a high standard of eye care to our patients by including all recommended testing. Many clinics quote a lower fee and then add additional testing at an additional cost. In our expert opinion, these measurements and images are essential to provide quality care. By charging one fee, this also ensures that the entire fee is eligible for extended coverage as some insurance companies will not cover the costs of “extra testing” when itemized separately.

Our Services

Comprehensive Examinations
COMPREHENSIVE EXAMINATIONS
Emergency Eye Care
EMERGENCY EYE CARE
Laser Surgery Consultations
LASER SURGERY CONSULTATIONS
Dry Eye Therapy
DRY EYE THERAPY
Surgical Co-Management
SURGICAL CO-MANAGEMENT
Prescription Glasses
PRESCRIPTION GLASSES
Sunglasses
SUNGLASSES
Contact Lenses
CONTACT LENSES
On Site Glasses Laboratory
ON SITE GLASSES LABORATORY
Direct Billing
DIRECT BILLING
Direct Billing
MYOPIA MANAGEMENT

Frequently Asked Questions

Absolutely. Many clinics quote a lower examination fee and then add additional testing at an additional cost. In our expert opinion, these measurements and images are essential to provide quality care. We provide only the highest standard of care by including all recommended testing. By charging one fee, this also ensures that the entire fee is eligible for extended coverage as some insurance companies will not cover the costs of “extra testing” when itemized separately.
The short answer is no. We can sell you the same lens that competitors sell, at the same price. Lenses and frames vary significantly in quality, coatings, material, thickness and design. When comparing two pairs of lenses from different locations, but of the same design, the lenses will be roughly the same cost. We offer everything from budget eyewear solutions to luxury frame lines and lenses and our expert opticians are available anytime to educate you about the different options available so that you can make an informed decision about your personal eyewear.
Eye exam frequency depends on age, health status and whether you are a contact lens wearer.
  • A child’s first eye exam should be at the age of six months and then a second exam should be completed between the ages of 2 and 5.
  • Exams should be annually during school years until the age of 19.
  • Healthy patients aged 19-64 should be seen at least once every two years.
  • Seniors age 65+ should be seen annually as they are higher risk for eye disease.
  • Contact lens wearers of any age, are to be seen on an annual basis.
  • Patients with certain systemic or ocular disease, on certain medications or with elevated risk factors are often recommended a more frequent recall. This is determined after discussion with your doctor.

A number of optical stores offer what are called “sight tests” which use automated machinery to determine a patient’s prescription. The accuracy of these tests is limited and there is no evaluation of eye health. Many serious problems and diseases do not affect vision until the condition is more advanced. Some of these include glaucoma, diabetes, brain tumors, eye cancer and retinal holes. Early detection of any of these conditions is important to be able to protect not only the health of the eyes and the clearness of vision, but also the individual’s overall health and maybe even their life. Having a sight test without an eye health examination presents a serious risk.

An eye exam performed by an optometrist or ophthalmologist looks at the entire eye and vision system and is an important part of preventative health care.
Most jurisdictions in North America forbid sight testing, but it is permitted in British Columbia.

Absolutely! We direct bill to most providers. Please bring your insurance card.
  • First Nations Health Authority
  • Blue Cross (includes RCMP, Ministry of Human Resources, Ministry
    of National Defence, Veteran’s Affairs)
  • SunLife
  • Great West Life
  • Standard Life
  • Industrial Alliance
  • Johnson Chambers of Commerce
  • Johnson Group
  • Maximum Benefit
  • Manulife
  • SSQ
  • Greenshield
We have a full-service edging lab on site to edge lenses into your existing or new frames. Usually we require them for a few hours, to trace, edge and assemble your spiffy new pair.
Absolutely. We are actually the only location in West Kelowna with a wheelchair slide which offers the most accurate examinations for those who are unable to transfer.

Children should be seen by the age of six months, again between the age of 2-5 and then every year afterward until the age of 19. There are many visual disorders in children that can affect their visual development, their speech recognition and can potentially render them blind in one or both eyes if not detected early. Do not assume that if your child can “see well” that both of their eyes are healthy and developing properly.

We offer examinations free of charge to children under the age of three with a BC Care Card. We also offer free examinations and glasses (if necessary) to kindergarten children via the Eye See…Eye Learn program.

There are many options today for surgical vision correction including laser surgery, clear lens exchange and others. Dr. Strawn spent 5+ years of her career providing consultations and pre/post-surgical care at Vivid Laser in Kelowna with corneal specialist Dr. Ron Baldassare. Having gained significant knowledge in the area of refractive surgery she is well equipped to provide you with the education needed to make an informed decision.

With over 200 ★★★★★ reviews, we are proud to offer exceptional service. See what our patients are saying about us on Google, Facebook and RateMDs.com!

Read Reviews

Professional Eye Care

Book an appointment with us by phone or email. If you have an eye emergency, please call to ensure that you are seen in a timely fashion. If it is after hours, please proceed to the emergency department at Kelowna General Hospital.

Book An Appointment